How to cancel a hosting service or domain

If you need to cancel a service:

  1. Go to Services in the client area and select the service you want to cancel.
  2. Click Request Cancellation.
  3. Choose whether to cancel immediately or at the end of your current billing period, and confirm.

For domains, cancelling stops auto-renewal but the domain will remain registered until its current expiry date. We recommend backing up your website and email data before cancelling hosting.

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